Shipping
Thank you for shopping with Praia! Our shipping policy is designed to ensure you receive your order as quickly and efficiently as possible.
**1. Processing Time**
- Orders are processed within 1-2 business days of receipt. Please note that orders placed on weekends or holidays will be processed on the next business day.
**2. Shipping Methods and Costs**
- **Standard Shipping:** Typically 5-7 business days. Shipping costs are calculated at checkout based on your location and order size.
- **Expedited Shipping:** Typically 2-3 business days. Available for an additional fee.
- **International Shipping:** Delivery times vary by destination. International shipping costs are calculated at checkout.
**3. Order Tracking**
- Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your shipment through the carrier’s website.
**4. Delivery Issues**
- If you encounter any issues with your delivery, such as a missing or damaged package, please contact our customer service team at [email address] within 7 days of receipt. We will assist you in resolving the issue.
**5. Shipping Restrictions**
- We currently ship to all countries. If your location is not listed, please contact us to inquire about possible arrangements.
**6. Address Accuracy**
- Please ensure that your shipping address is accurate and complete. Praia is not responsible for delays or issues caused by incorrect or incomplete address information.
**7. Returns and Exchanges**
- For information on returning or exchanging items, please refer to our Return Policy available on our website.
Thank you for choosing Praia! We’re committed to providing you with a seamless shopping experience.