Returns and Exchanges

Thank you for choosing Praia for your custom-made dress! As each dress is tailored specifically to your size and preferences, we do not offer returns or exchanges. Please review our policy below to ensure a smooth and satisfying experience with your purchase.

**1. Custom Orders**

- All dresses are made to order based on the specific measurements and details you provide. Due to the bespoke nature of these garments, we are unable to accept returns or exchanges.

**2. Size and Fit**

- We recommend carefully reviewing our size guide and measuring instructions before placing your order. If you need assistance with measurements, please contact us at [email address] before finalizing your purchase.

**3. Quality and Defects**

- We take great care in crafting your custom dress. If you receive a dress with a manufacturing defect or error in customization, please contact us at [email address] within 7 days of receipt. We will work with you to resolve the issue, which may include repairs, replacements, or adjustments at no additional cost.

**4. Order Changes**

- If you need to make changes to your order, please contact us immediately after placing your order. We can accommodate changes as long as production has not yet started. Once production begins, changes cannot be made.

**5. Cancellation Policy**

- Orders can be canceled within 24 hours of placement. After this period, we begin the customization process, and cancellations are no longer possible.

**6. Contact Us**

- For any questions or concerns regarding your order, please reach out to our customer service team at praiastudioss@gmail.com. We are here to assist you and ensure your satisfaction with your Praia custom dress.

Thank you for your understanding and for choosing Praia for your unique and personalized fashion needs!